Thank you for choosing Imagecogni, an advanced SaaS product developed by Tandem Crystals Pvt Ltd ("Tandem Crystals," "we," "our," or "us"). This detailed Privacy Policy elucidates how we collect, safeguard, employ, and share your personal information in the context of Imagecogni—a sophisticated image conversion software tool utilizing image intelligence to optimize and transform images, encompassing tasks such as resizing, format conversion, compression, background removal, cropping, and more. Video optimization is also a planned addition to our feature set.

By using Imagecogni, you expressly consent to the terms stipulated in this Privacy Policy.

1. Identity and Contact Details

Personal data is diligently collected by Imagecogni, a product exclusively owned, hosted, and operated by Tandem Crystals Pvt Ltd, a company duly incorporated in India under the Companies Act, 2013, with its registered office situated at 123, Sterling Rd, Nungambakkam, Chennai, Tamil Nadu 600108.

2. Data Collection

a. Account Information: Beyond the standard information collected during account creation, Imagecogni may also collect data related to your usage of specific image conversion features. This may include data points such as the type and frequency of image optimization tasks performed.

b. Usage Information: In the pursuit of improving our image conversion services and planning for future video optimization features, we may collect information related to your interactions with Imagecogni, such as the type of images processed, conversion preferences, and user engagement metrics.

c. Cookies and Technologies: While cookies and pixel tags are primarily used to enhance the overall user experience, additional tracking may be implemented to gather insights into how users interact with specific image conversion and video optimization features. This information aids us in refining and expanding our services.

d. Media Uploaded or Fetched: Data related to images and videos processed through Imagecogni, such as file metadata, may be securely stored for the sole purpose of facilitating image and video optimization tasks. This information is not utilized for any other purpose beyond the intended conversion and optimization processes.

3. Legal Basis for Processing

The processing of your data aligns with our contractual obligation to provide Imagecogni services. Specifically, Imagecogni uses your data to offer image and video optimization services, improve the overall user experience, and develop new features, including those related to image and video optimization.

4. Marketing Communications

In addition to general marketing materials, users may receive information about new image and video optimization features as they are rolled out. For opting out from emails reach out to us at support@imagecogni.com.

5. Third-Party Disclosures

Imagecogni may share information with trusted third parties, as outlined in the broader Privacy Policy. Third-party involvement is primarily related to tasks that facilitate the provision, improvement, protection, and promotion of Imagecogni's image and video optimization services.

6. Accessing and Modifying Personal Information

Users retain control over their personal information, including data associated with image and video conversion tasks. Detailed instructions for managing and accessing this information are available within the Imagecogni account settings or by contacting support@imagecogni.com.

7. Notification of Changes

This Privacy Policy is subject to periodic updates. Material changes, especially those related to the introduction of new image or video optimization features, will be communicated to users. The "last updated date" reflects recent revisions.

8. Disputes

Privacy-related disputes are governed by the overarching Terms of Service, encompassing provisions related to indemnification, limitations on damages, choice of law, and forum.

9. Contact Information

For any queries regarding this Privacy Policy or Imagecogni's image and video optimization features, please contact Tandem Crystals at support@imagecogni.com.

Disclaimer

The accompanying Disclaimer provides additional insights into Imagecogni's image and video optimization services, limitations of liability, marketing practices, user responsibilities, and other crucial details.

Limitation of Liability

Tandem Crystals explicitly disclaims liability for damages arising from Imagecogni's use, errors, interruptions, or technical malfunctions related to both image and video optimization tasks. Users are encouraged to verify information and ensure compliance with local laws.

Changes to Privacy Policy

This Privacy Policy may undergo revisions, with the latest version posted on our website. Significant reductions in user rights or the introduction of new features will be communicated to users.

By opting to utilize Imagecogni, you acknowledge and consent to the terms outlined in this comprehensive Privacy Policy and the accompanying Disclaimer.